Refund Policy

Pile of Pics LLC · pileofpics.com · Last updated November 11, 2026

The Pic Book: all sales are final. One purchase makes one book. Because the book maker opens the moment you pay, we don't give refunds.

Two exceptions. If you were charged twice, or you paid and the book maker never opened, write to support@pileofpics.com within 14 days of buying and we'll put it right.

Keep a copy of your book. We don't hold a copy of a book you download, so we can't replace one that's lost.

The photo-organizing service isn't sold on this website. Its terms, including what happens if a job is cancelled, are in the services agreement you sign before any work starts.

Pile of Pics — photo organizing and family albums.